Dear ESCLM Members;
Thanks to increasing demand, we are offering our one day "Understanding Common Assessment Process (CAP) and Community Employment Resources" training workshop on August 19, 2010.
This course has been designed specifically for our community agencies' Employment Resource Centre (ERC) staff and other employment support staff (intake, reception/front desk, facilitators, etc.).
This one day workshop provides the knowledge and skills to enable ERC and Support Staff to navigate diverse client need and referral, often under demanding circumstances, and while multi-tasking (such as in front desk or resource centre settings).
The course provides:
• An overview of the Common Assessment Process (CAP) as it is used by the career development practitioners/employment counsellors in this community to design client return-to-work Action Plans
• An introduction to client Employability Dimensions and the Job Loss Cycle for critical understanding of client circumstances
• Relationship- and rapport-building skills instruction and practice
• An overview of the diversity of community employment resources/services to which clients can be referred
• Excellent networking with other staff in similar roles at other agencies
• All of these are facilitated by our expert trainers within the context of real scenarios that you, your staff, and clients face every day.
We provide training so that staff can:
• Do the best job during difficult times
• Make the most appropriate client referrals
• Be reassured that these staff roles are critical in our community's service delivery system, and staff are equipped to meet these demands
Don't be disappointed. Register now.
This session will be held Thursday, August 19, 9am to 4pm, downtown London location still to be determined. Questions? carol@esclm.ca
|
Website design by rtraction