The ESCLM Rapid Response Project is a sector wide strategy for responding to the significant layoffs and plant closures occurring in the London-Middlesex region. The ESCLM was invited by the Ministry of Training, Colleges & Universities to develop a process that could respond to increasing requests from Action Centres and companies to provide employment services quickly and effectively.  With our comprehensive network and capacity of services, the ESCLM took up the challenge and in May 2009, the Labour Adjustment Working Group  was formed to spearhead this project.

First Community Contact

In consultation with the ESCLM membership, this working group has designed a protocol that brings together a pool of qualified staff, who can respond promptly and efficiently to area lay-offs or plant closures. This pool of staff contains individuals who are:

• Employed by one of ESCLM’s 48 member agencies
• Certified in Common Assessment Process (CAP) training
• Experienced in client needs assessment
• Experienced in completing a client Return-To-Work Employment Action Plan
• Able to offer accurate and comprehensive knowledge of community resources
• Experienced in working with adult and mature clients

This initiative also includes a training course for Action Centre staff  that provides an understanding of the Common Assessment Process (CAP) which will be used by the pool of employment counsellors working with their clients. It will also inform the Action Centre staff about the employment and training services available in their community in question in order to best service their clients’ needs.

Standards for Service Delivery

The delivery of quality employment counselling services within this project are guided by the following protocols for best practices within the employment and training sector, and these comprise the basis of our commitment to quality in client service:

Standards for Employment and Training Service Delivery Components
Common Assessment Process
Information Sharing Agreement
Principles for the Protection of Personal Information 

Please click here for Rapid Response Project Terms of Reference.

For further information, please contact us at (519) 663-0774 ext. 224 or info@esclm.ca.